General Rules and Conditions
General Rules and Conditions
MasterCard™ Mondo prepaid card affiliate program
1. MasterCard Prepaid Card Mondo (hereinafter: the Card) is issued by ATLAS BANKA A.D. Podgorica, Montenegro (hereinafter: the Bank). Affiliate is a legally registered company or a group of companies which provide cards to cardholders in cooperation with the Bank. Cardholder is individual who is Affiliate customer, associate or employee and is a user of the Card received by Affiliate.
2. The Card is used for paying goods and services at sales places equipped with POS terminals, E-commerce purchases as well as for withdrawing cash at ATMs and bank desks clearly bearing MasterCard logo. For every transaction the Bank charges the Cardholder with the fee in the amount which is in accordance with the provisions of the Bank's business policy. Card can also be used overseas.
3. This Card is a Prepaid card, with the possibility of reloading, pertaining to MasterCard program Pay before which means that the Card account must have funds on the account at the moment of transaction loaded by either Affiliate or Cardholder. The Card account will not produce any interest on any funds loaded.
4. The Bank is the owner of the card and the card is given to the Cardholder by Affiliate to use it. When the Bank receives the application form from the Affiliate, both Bank and Affiliate will perform some additional identification verifications such as cardholders home phone number, date of birth, ID number, and/or zip code etc., in order to protect the account and for regulatory purposes. In case that the cardholder does not wish to provide the requested data, or if the data that are provided cannot be appropriately verified, the Bank reserves the right to refuse or cancel the card.
5. The Bank issues the Card without First and Last Name. The Card will be active upon initial load by Cardholder or Affiliate. The cardholder must sign the signature strip on the back of the Card before using it. The cardholder has the responsibility for keeping the Card information (Card number, expiration date, and Card Verification Value) as well as all confidentiality contained within cardholder's records.
6. At the request of the Affiliate, the Bank can issue more than one Card.
7. Card can be issued to cardholder after the receipt of the properly completed Application form from the Affiliate. To apply for the Card the cardholders must be customers, associates or employees of the Affiliate and at least 18 years old.
8. The Card is issued with the possibility of being reload by cash payment or by transferring funds from another account. The limits are applied to the number of times the Card is loaded as well as to the minimum and maximum limits that can be spent.
| Load Limits | |
|---|---|
| Minimum Load Amount | 20 EUR per load (or USD equivalent) |
| Maximum Load Amount | 1700 EUR per load (or USD equivalent) |
| Maximum number of loads | 2 per day/ 10 per week/ 40 per month |
| Maximum Card Balance | 7000 EUR (or USD equivalent) |
| Minimum Card Balance | 10 EUR (or USD equivalent) |
The following maximum spent limits apply to the usage of the card:
| Spend Limits | |
|---|---|
| Purchases per day | 15 transactions or 2500 EUR (or USD equivalent) |
| Purchases per week | 60 transactions or 10000 EUR (or USD equivalent) |
| Cash withdrawals per day | 5 transactions or 500 EUR (or USD equivalent) |
| Cash withdrawals per week | 20 transactions or 2000 EUR (or USD equivalent) |
9. The Bank issues the card with the validity period of one year after which the card will be automatically reissued, with the validity period of 2 (two) more years. After its expiry date the card will not be used
10. The Bank charges fees by debiting Card account. The Bank will deduct the value of transactions from the balance on the Card account as soon as they are made. The Cardholder or Affiliate is obliged to cancel further use of the card at least 60 (sixty) days prior to validity expiry date, otherwise the card will be reissued with debiting Card account in the name of regular costs of reissuing.
11. The Card has two separate accounts in two different currencies (EUR and USD) in which all payments will be accomplished. All payable amounts of goods and services in another currency will be converted into EUR currency at the MasterCard conversion rate at the time they process the transaction.
12. When making payment on POS the Cardholder receives a card slip which needs to be signed by hand. The signature must be identical to the one on the card. With this signature, the Cardholder guarantees that the amount is true. The Cardholder keeps one copy of the card slip for his/her own records and possible claim. Electronic records from ATMs and POS terminals represent a proof of executed transaction. Usage of personal identification number (PIN) is seen as Cardholder's signature.
13. The Bank will not send out Card directly to the Cardholder, it will be sent by Affiliate. All statements with executed transactions and account balance as well as the transaction history information will be available on the website, cards.webpay.cc.
14. All eventual claims must be submitted in written form, using adequate Application received by the Bank.
15. The Bank has the right to block the use of the card, if the Cardholder does not follow the rules and conditions on issuing and usage of a card and request the Cardholder to return the card. The Card may not be used for illegal transactions.
16. The Cardholder is obliged to keep the card and its PIN safe, and in case of loss to inform Call centre of the Bank on phone no: + 382 20 210 450. The claim made over the phone is valid only if it is confirmed in written form within three days to the Bank to the mail address [email protected]. If the Cardholder suspects that his card has been stolen, he is obliged to report the theft to the Bank and to the police.
17. In case that an individual finds the card, he is not allowed to use it, but he is obliged to return it back to the Bank immediately.
18. The Cardholder bears the damage occurred by the loss or theft of the card and/or PIN, 48 hours after submitting written report to the Bank. Also the Cardholder bears all issuing costs of a new card or PIN, in case of card loss or theft.
19. These General rules and conditions for the Card usage have the legal force of a contract and the Affiliate agrees to it by signing the Prepaid Card Program Affiliate Application Form and undertakes whole responsibility of using the Card by Cardholder.